WordsThat Work
When the System Doesn’t
12 phone-friendly scripts for dismissal, rushing, and plans that feel wrong.
From an RN who has made a whole career out of getting doctors to take things seriously.
When they say “everything is normal.”
When they are halfway out the door.
When the plan feels off.
You will finally have words that change what happens next.
Free. Immediate. Built to use in real appointments.
We also send the same kind of clear, useful guidance by email. No spam, no fluff, and you can unsubscribe anytime (but most people stay because this is the stuff that gets you answers.)
You are not looking for more appointments.
You are looking for words that work in the moment.
Because you keep living the same three breakdowns.
You walk in with real symptoms and real concern.
They dismiss you.
They rush you.
They give you a plan that feels wrong.
And you leave thinking
What do I do now?
What should I have said?
How do I get them to actually hear me?
You are not the problem.
The system is built to move fast, not listen closely & think deeply.
And this script book is built for those exact moments.
The part nobody tells you
You can find plenty of advice online about how to prepare for an appointment.
1. Bring a notebook.
2. Make a timeline.
3. Write down your questions.
That stuff matters.
And it is not the part most people get stuck on.
The part that breaks people is the moment the room goes sideways.
When you are getting dismissed.
When you are getting rushed.
When the plan feels wrong and you do not know how to say it without getting shut down.
We went looking for a guide that gave people the exact words for those moments.
And we could not find one.
Not anywhere.
So we built it.
Your in-the-room guide
Words That Work When the System Doesn’t
A quick script book built for real appointments.
Pull it up on your phone when you need it.
Use it word for word if you want to.
Start calm. Get firmer only if needed.
No homework.
Just language that holds the room.
How this guide works
This guide is organized around the three most common appointment breakdowns:
The Moment You’re Dismissed
The Moment You Get Rushed
The Moment the Plan feels Wrong
In each moment, you get a four-step Intensity Dial of scripts, from calm to firm.
So you always know what to say next, without feeling like you will freeze or explode.
Short on purpose.
Easy to pull up on your phone when you are nervous.
A little about me
I’m Kayla, RN and Personal Medical Strategist.
I spent a decade at the bedside in critical care.
So we know how the system thinks, what it overlooks, and how to push on the right things without getting dismissed.
This guide is built from the exact moments people get bounced around, minimized, or steamrolled.
And the exact language that changes the temperature of the room.
Trauma informed. Clinically sharp. Deeply human.
Because you have been through enough.
This guide is for you if:
○ you have been bounced around between doctors
○ your symptoms are real but no one is connecting the dots
○ you keep getting told it is anxiety or stress
○ you leave appointments feeling smaller than when you went in
○ you are tired of guessing your way through care
If that is you, start here ↓
Get the script book now
Words that work should not be a mystery you figure out alone.
Tap below to get the script book.
Then hit the download icon to save it to your phone
before your next appointment.
Free. Immediate. Built to use in real appointments.
We also send the same kind of clear, useful guidance by email. No spam, no fluff, and you can unsubscribe anytime
(but most people stay because this is the stuff that gets you answers.)